SHIPPING POLICY

This shipping policy aims to clarify order processing and delivery methods to ensure a clear and reliable logistics experience for users.

1. Shipping Time

All orders will be processed and shipped within 1–3 business days.

During peak periods or when order volume is high, processing time may be slightly longer, but we will make every effort to arrange shipment as quickly as possible.

2. Domestic Shipping

Standard shipping typically takes 4–7 business days (may vary depending on the region).

Express shipping is available and is expected to take 2–4 business days.

Shipping costs are automatically calculated by the system based on the selected shipping method and order weight.

3. International Shipping

International orders typically take 7–15 business days to arrive, depending on the destination.

Additional delays may occur in some countries or regions due to customs inspections.

International shipping costs and customs clearance fees are borne by the recipient.

4. Order Tracking

A tracking number will be provided after the order is shipped.

The speed of tracking information updates depends on the logistics company, and delays may occur at various stages. 5. Delivery Failure

The following situations may lead to delivery failure or delays:

Incomplete or incorrect address;

Recipient unable to sign for the package;

Delays caused by uncontrollable factors of the logistics company.

If any of the above occurs, please contact us as soon as possible for assistance.

6. Shipping Costs

Shipping costs are payable for all shipping methods. Costs are automatically calculated based on the region, weight, and method.

Please confirm the final shipping cost before placing your order.

7. Contact Us

If you have any questions about shipping time, order status, or delivery method, please contact us through the following methods:

Email:
emma@stadwell.cc

Phone: 4784048221